Not draining / water stays inside
Almost always a blocked drain pump, clogged filter or kinked outlet hose. We open the pump, clear the blockage, test the impeller and replace the pump only if it has genuinely failed.
A team of more than 20 technicians, available at all times — at your home, 24 hours a day
A washer that will not drain, spin or open its door usually has one failed part behind it. We find which one by testing, tell you the price, and fix it — usually on the first visit.

At a glance
Talk to a technician now
+971 58 869 5211Tell us the appliance, the make and what it is doing. We will tell you what happens next, and what it costs, before anyone comes out.
Find your symptom below. In most cases we can tell you the likely cause and a price range over the phone before we even arrive.
Almost always a blocked drain pump, clogged filter or kinked outlet hose. We open the pump, clear the blockage, test the impeller and replace the pump only if it has genuinely failed.
Usually a snapped drive belt, worn carbon brushes, a failed door lock telling the machine the door is open, or a motor control board fault. We test each in order rather than guessing.
Door seal splits, cracked detergent drawer housings, loose hose clamps and tub seal failures. We pressure-test to find the true source instead of just wiping and hoping.
E10, E20, F05, 4E, UE, OE and the rest — each brand codes faults differently. We read the code, confirm it against the actual component, and explain in plain language what it means.
Worn drum bearings, a loose counterweight, or something metal caught between drum and tub. Bearings can usually be replaced — you rarely need a new machine.
Blocked condenser, failed heating element, thermostat cut-out or a clogged lint path. We strip and clean the airway as part of every dryer repair, which is what stops it recurring.
Recognise your fault? Call with the make and what it is doing, and we will tell you the likely cause and what happens next.
Call now · +971 58 869 5211A washing machine failing is not just an appliance problem — it is a household full of laundry with nowhere to go. Here is exactly how we handle it from your first call.
Call now · +971 58 869 5211Starting prices, confirmed on site after diagnosis. Nothing starts until you approve the figure.
| Service | Price |
|---|---|
| On-site diagnosis / call-outWaived when you approve the repair | AED 100 |
| Washing machine — drain pump | fromAED 250 |
| Washing machine — door lock / PCB | fromAED 350 |
| Dryer — heating element / belt | fromAED 250 |
Taken by our technicians in UAE homes. Never stock photography.








The same method on every job — it is how we avoid guesswork, and how you always know the price before anything happens.
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
The technician tests and confirms the fault before anything is replaced. No guessing.
You get a fixed price and approve it before work starts. Parts are quoted separately.
We run the appliance in front of you, then the repair carries a 90-day warranty.
What people want to know before they call about washers & dryers. Anything else, just ring.
As a rule of thumb, if the repair costs less than a third of a new machine of the same quality, repair is the better value — especially for European brands built to last 10–15 years. We give you the honest answer on site, and if it is genuinely beyond economical repair we say so and charge you nothing.
We replace bearings regularly. A loud grinding or rumbling on spin is usually bearings, not a dead machine. Some sealed-tub designs make it uneconomical — we will tell you which category yours falls into before quoting.
Most washing machine repairs are completed in 45 to 90 minutes on the first visit. Drain pumps, door locks, belts and heating elements are carried on the van. Only rarer control boards or drum assemblies need ordering, and we give you a firm timeframe if so.
Yes. Combo units are more complex — they add a condenser or heat-pump drying circuit to a normal washer — and they are one of the most common machines we service in UAE apartments.
Yes, that is most of our work. We service out-of-warranty machines of every major brand and provide our own 90-day warranty on the parts we replace and the labour we perform.
Usually a restricted airway — a blocked lint filter, clogged condenser or blocked vent hose — rather than a failed heater. UAE dust makes this far more common than in cooler climates. Cleaning the full airway is part of every dryer repair we do.
We cover all of Dubai, Sharjah, Abu Dhabi and Ajman, including every community listed above. If you are unsure, just call — the answer is almost always yes.
Each district has its own page with what the housing there means for the appliance, how a visit works, and the same published prices.
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
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Call or WhatsApp with the appliance, the model and what it is doing. We will tell you what happens next — and what it costs — before anyone comes out.