Electrolux Specialist Washing Machine & Dryer Repair Service in Dubai, Sharjah, Abu Dhabi and Ajman

E10 means the machine did not receive the water it was waiting for. Before calling anyone, check the tap is fully open, the inlet hose is not kinked behind the machine, and the small filter screen where the hose meets the tap is not silted up - hard water in the UAE blocks these quickly. If the tap is open and pressure elsewhere in the flat is fine, the inlet valve or the level sensing is likely at fault and needs a technician. We are open 24/7 and cover Dubai, Sharjah, Ajman and Abu Dhabi.

E20 means the water is not draining in the time the programme allows. The most common cause is the drain pump filter, usually behind a small flap at the bottom front of the machine - coins, hairpins and lint collect there. Put a towel and a shallow tray down first, because it will release water. If the filter is clear and the drain hose is not kinked or pushed too far into the waste pipe, the pump itself or the household waste line is the problem and should be looked at properly.

E40 means the control cannot confirm the door is closed and locked. Sometimes it is as simple as a garment caught in the seal stopping the door from seating. If the door is genuinely shut and the code persists, the interlock or its wiring is the usual culprit. Do not force the door - on a front-loader the interlock keeps it shut for a reason, and forcing it turns a small part into a bigger repair.

What the 90-day cover includes, and what it does not, is set out in our warranty terms.

The ones we are called out for most are E10 and E20, and each is explained on this page. A code narrows the search but does not name the broken part on its own, so every job starts with a test rather than a guess.

Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing. All prices exclude 5% VAT.

If it is still inside Electrolux's own warranty, use Electrolux's service channel first — an independent repair may affect that cover. Once that warranty has ended, we repair it at your home, and our own 90-day warranty covers the parts we fit and the work we do.

Usually on a sticker inside the door rim or on the back panel. Send a photo of that label on WhatsApp with what the washing machine is doing and any code on the display — the model number tells us which parts fit before we arrive.