Samsung washing machines & washer-dryers
Front-loaders, including Ecobubble and AddWash-type models.
Common repairs- Debris filter & drain pump
- Inlet valve
- Door lock
Samsung Specialist Washing Machine & Dryer Repair Service in Dubai, Sharjah, Abu Dhabi and Ajman
We repair Samsung washing machines and dryers at your home — Front-loaders, including Ecobubble and AddWash-type models. Call now and an independent technician comes to you, usually the same day.
Independent technicians, at your home, 24 hours a day
AED 100 inspection and fixing fee · parts extra, only with your approval · prices exclude 5% VAT
- Price agreed before work
- No fix, no fee
- 90-day warranty
- No night or weekend surcharge
At a glance
- AED 100 inspection & fixingParts extra, only with your approval
- 90-day warrantyOn parts and labour
- Same-day responseDubai · Sharjah · Abu Dhabi · Ajman
Technicians available · 24 hours
Expert On-Site Diagnosis & Repair
Don’t wait. Schedule a priority inspection today.
AED 100 inspection and fixing fee · parts only with your approval · prices exclude 5% VAT
Prefer to call? +971 58 869 5211
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, Samsung. The name “Samsung” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
Talk to a technician now
+971 58 869 5211Tell us the model and what your Samsung washing machine is doing. One AED 100 fee covers the inspection and the fixing; parts only with your approval.
01What we fix6 faults · 3 repairs
Samsung washing machine & dryer repairs
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Samsung washing machine faults we fix
What owners tell us when they call about a washing machine. Any of them, on any Samsung model, starts with a test at your home.
- Not draining
- Drum not spinning
- Leaking on the floor
- Door will not open
- Banging on spin
- Not heating the water
02Fault codes4 codes documented
Samsung washing machine error codes, explained
These are Samsung codes documented consistently across its UAE-market models. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test.
4C
What it means
Water supply error. The washer is not getting enough water within the time it allows. Some older models show the same fault as 4E.
Usually
A closed or partly closed tap, a kinked inlet hose, or blocked mesh filters where the hose meets the machine. Low water pressure in some buildings can trigger it too. If the supply is fine, the inlet valve is the next suspect.
Safe to check yourself
Check both taps are fully open and the hose is not kinked behind the machine.
5C
What it means
Drain error. The water is not draining out of the drum within the expected time. Some older models show it as 5E.
Usually
Most often a blocked debris filter behind the small cover at the bottom front, or a kinked or blocked drain hose. If both are clear, the drain pump is usually failing.
Safe to check yourself
Switch off, put a towel and shallow tray down, and clean the debris filter at the bottom front.
UE
What it means
Unbalanced load. The drum cannot balance the load safely enough to spin, so spinning is stopped or reduced. Some models show Ub.
Usually
A single heavy item — a bath mat, a duvet, a pair of jeans on their own. If it keeps happening with normal loads, worn shock absorbers or a levelling problem are likely.
Safe to check yourself
Redistribute the load, add or remove items so it can balance, and restart the spin.
dC
What it means
Door error. The machine cannot confirm that the door is properly closed and locked, so it will not start or continue. Some models show dE or dE1.
Usually
Laundry caught in the door, a damaged door hook, or a failed door lock assembly.
Seeing one of these codes? Call with the code and the model number from the rating plate, and we will tell you the likely cause and what happens next.
Call now · +971 58 869 521103Know the machine2 notes
About your Samsung washing machine
Samsung washing machines and dryers we see
Most of our Samsung calls are for front-load washers and washer-dryers, side-by-side and French-door fridges, dishwashers and countertop microwaves.
The full model code — on the rating plate inside the door rim of a washer, or inside the fresh-food compartment of a fridge — identifies the exact parts, so it is worth finding before you call.
Samsung parts in the UAE
Samsung parts are matched to the full model code, including its suffix. We confirm the exact part, whether it is available and the expected wait with you before the repair is approved, and we tell you before fitting anything other than an original part.
04PriceOne fee
Samsung washing machine repair cost in Dubai
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval.
Inspection & fixingThe technician finds the fault and does the repair work
AED 100Parts, if any are neededPriced before they are fitted, charged only with your approval
Your call90-day warrantyOn the parts we fit and the work we do
IncludedNights, weekends, holidaysNo out-of-hours surcharge
No extraAll prices exclude 5% VAT. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing.
05How a repair works4 steps
Four steps, every time
The same method on every Samsung washing machine — test first, agree any parts, repair, then the warranty.
- 01
Tell us the fault
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
- 02
Diagnosis at home
The technician tests and confirms the fault before anything is replaced. No guessing.
- 03
One fee, then repair
The AED 100 fee covers the inspection and the fixing. Any part is priced first and fitted only with your approval.
- 04
Tested, then covered
We run the appliance in front of you, then the repair carries a 90-day warranty.
06Questions5 questions answered
Samsung washing machine repair in Dubai: your questions
Straight answers to what people ask us about Samsung washing machines and dryers.
- Questions answered
- 5
- Inspection & fixing
- AED 100
- Codes documented
- 4
My Samsung washer shows 5C and there is water in the drum. What is wrong?
5C means the machine could not drain in time. Most of the time it is a blockage rather than a broken machine. Switch it off, put a towel and a shallow tray down, open the small cover at the bottom front and clean the debris filter — coins, hair clips and lint collect there. Check the drain hose is not kinked. If it still will not drain, the drain pump has usually failed, which is a straightforward repair for us.
Which Samsung washing machine error codes do you deal with?
The ones we are called out for most are 4C, 5C and dC, and each is explained on this page. A code narrows the search but does not name the broken part on its own, so every job starts with a test rather than a guess.
How much does Samsung washing machine repair cost?
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing. All prices exclude 5% VAT.
Can you repair my Samsung washing machine if it is still under warranty?
If it is still inside Samsung's own warranty, use Samsung's service channel first — an independent repair may affect that cover. Once that warranty has ended, we repair it at your home, and our own 90-day warranty covers the parts we fit and the work we do.
Where is the model number on my Samsung washing machine?
Usually on a sticker inside the door rim or on the back panel. Send a photo of that label on WhatsApp with what the washing machine is doing and any code on the display — the model number tells us which parts fit before we arrive.
07Related pages11 links
More Samsung repair pages
More Samsung repairs
Washing machine repair, other makes
Washing machine repair by area
08Coverage4 emirates · 79 areas
Samsung washing machine repair across four emirates
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
Registered office: No. 3, Masfout, Ajman
Dubai
Dubai MarinaJLTJBRDowntown DubaiBusiness BayDeiraBur DubaiAl BarshaJumeirahUmm SuqeimMirdifAl Qusais+16 more
Sharjah
Al NahdaAl MajazAl KhanAl QasimiaAl TaawunMuweilahRollaAl YarmookAbu ShagaraAl JazzatUniversity CityAl Zahia+6 more
Abu Dhabi
Khalifa CityMohammed Bin Zayed CityAl Reem IslandYas IslandSaadiyat IslandAl Raha BeachAl BateenAl KhalidiyahAl MushrifAl NahyanAl MuroorAl Shamkha+6 more
Ajman
Al NuaimiyaAl RashidiyaAl JurfAjman CornicheAl RumailahAl MowaihatEmirates CityAjman DowntownAl BustanAl HamidiyahGarden CityAl Zahra+3 more
Find us on Google
Unitech Home Building Maintenance L.L.C
- No. 3, Masfout, Ajman
- Serving Dubai, Sharjah, Abu Dhabi and Ajman
- Open 24 hours, 7 days a week
- +971 58 869 5211
Open 24 hours, 7 days a week
Is your Samsung washing machine playing up?
Call or WhatsApp with the model and what it is doing. One AED 100 fee covers the inspection and the fixing; any parts are extra, and only with your approval.