Toshiba washing machines & dryers
Top-load and front-load washers.
Common repairs- Drain pump
- Inlet valve
- Lid & door lock
We repair Toshiba washing machines and dryers at your home — Top-load and front-load washers. Call now and an independent technician comes to you, usually the same day.
Independent technicians, at your home, 24 hours a day
AED 100 inspection and fixing fee · parts extra, only with your approval · prices exclude 5% VAT

At a glance
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AED 100 inspection and fixing fee · parts only with your approval · prices exclude 5% VAT
Prefer to call? +971 58 869 5211
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, Toshiba. The name “Toshiba” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
Talk to a technician now
+971 58 869 5211Tell us the model and what your Toshiba washing machine is doing. One AED 100 fee covers the inspection and the fixing; parts only with your approval.
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Top-load and front-load washers.
Common repairsWhat owners tell us when they call about a washing machine. Any of them, on any Toshiba model, starts with a test at your home.
These are codes we are called out for on Toshiba appliances in the UAE. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test rather than a guess.
What it means
Water intake fault. The machine is not filling as expected — the water level is not reached within the control board's allotted time, so the cycle halts at a fill stage (wash or rinse). Usual causes: tap closed or low pressure, kinked inlet hose, blocked inlet valve mesh filter, faulty inlet valve or water level sensor.
Usually
Supply tap not fully open, a kinked or crushed inlet hose behind the machine, low mains pressure, or the small mesh filter at the hose connection silted up with scale and grit — a frequent issue on UAE water supply.
What it means
Drain fault. The drain stage did not complete within the allowed time, leaving water in the tub and blocking progress to spin. Usual causes: blocked or kinked drain hose, drain hose routed too high, clogged pump filter, or a failed drain pump.
Usually
Blocked drain filter or pump impeller (coins, lint, hair clips), a drain hose run too high or looped incorrectly, a partially blocked standpipe, or a failed drain pump.
What it means
Out-of-balance load detected during the spin (dehydration) stage. The machine aborts rather than spin an uneven drum. Usually a bunched or single heavy item, an overloaded or underloaded drum, or an unlevel machine; persistent cases can point to worn suspension or a faulty balance sensor.
Usually
A single heavy item such as a bedsheet or towel bunching to one side, an overloaded or badly under-loaded drum, worn suspension rods or dampers, or the machine sitting unlevel on an uneven floor.
What it means
Water intake fault on front loaders. The drum is not reaching its target water level in the expected time. Usual causes: low mains pressure or a partly closed tap, kinked inlet hose, blocked inlet valve mesh filter, or a failed inlet valve.
Usually
Closed or half-open tap, restricted inlet hose, low incoming pressure, a clogged inlet-valve filter screen, or a failed water inlet valve or pressure/level sensor.
What it means
Drain timeout on front loaders. The machine is pumping out but the water is not clearing within the allowed time. Usual causes: blocked or kinked drain hose, clogged pump filter/trap, blocked standpipe, or a weak or failed drain pump.
Usually
Debris trapped in the pump filter, a blocked or crushed drain hose, a restricted household waste connection, or a weak or seized drain pump.
What it means
Door not closed / not latched. The control has not registered the door as properly shut, so the cycle will not start or resume. Commonly laundry trapped in the door seal preventing full closure; otherwise a worn latch, misaligned door, or failed door-lock (interlock) assembly. Do not confuse with E12, which is water overflow.
Usually
Laundry caught in the door seal, a misaligned or dropped door on worn hinges, a bent or broken latch tongue, or a failed door-lock (interlock) assembly.
Seeing one of these codes? Call with the code and the model number from the rating plate, and we will tell you the likely cause and what happens next.
Call now · +971 58 869 5211Toshiba sells both top-load and front-load washing machines in the UAE, which use different fault-code sets entirely, along with refrigerators, microwaves and split air conditioners.
Because Toshiba's top-load and front-load machines use different control platforms, the model code decides which parts fit — the two are not interchangeable.
We confirm the exact part, its availability and the expected wait with you before the repair is approved. Where an original part is discontinued or slow to source, we say so and tell you what the alternative is before anything is fitted — including whether it is an OEM part or a high-grade equivalent.
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval.
All prices exclude 5% VAT. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing.
The same method on every Toshiba washing machine — test first, agree any parts, repair, then the warranty.
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
The technician tests and confirms the fault before anything is replaced. No guessing.
The AED 100 fee covers the inspection and the fixing. Any part is priced first and fitted only with your approval.
We run the appliance in front of you, then the repair carries a 90-day warranty.
Straight answers to what people ask us about Toshiba washing machines and dryers.
E1 means the machine is not receiving water as expected. Check three things first: that the supply tap is fully open, that the inlet hose behind the machine is not kinked or trapped against the wall, and that the small mesh filter where the hose screws into the machine is not blocked. UAE mains water carries a lot of scale and that filter silts up quickly. Close the tap, unscrew the hose, rinse the filter, refit it and restart. If E1 returns, the inlet valve or the water level sensor is the likely fault and needs a technician.
Often yes. Both codes mean the machine could not empty within its allowed time. Switch off at the wall, put a shallow tray and towels down, then open the pump filter flap at the front bottom of the machine and clean out whatever is trapped there — coins, hair clips, lint and buttons are the usual culprits. Also check the drain hose is not crushed behind the machine or pushed too far into the standpipe. If it still will not drain after that, the pump itself has usually failed and we can replace it on site.
The ones we are called out for most are E1, E2, E4, E10, E21 and E30, and each is explained on this page. A code narrows the search but does not name the broken part on its own, so every job starts with a test rather than a guess.
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing. All prices exclude 5% VAT.
If it is still inside Toshiba's own warranty, use Toshiba's service channel first — an independent repair may affect that cover. Once that warranty has ended, we repair it at your home, and our own 90-day warranty covers the parts we fit and the work we do.
Usually on a sticker inside the door rim or on the back panel. Send a photo of that label on WhatsApp with what the washing machine is doing and any code on the display — the model number tells us which parts fit before we arrive.
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
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Call or WhatsApp with the model and what it is doing. One AED 100 fee covers the inspection and the fixing; any parts are extra, and only with your approval.