AEG washing machines & dryers
Lavamat and ProSense laundry with fill, drain and door-lock logic we test step by step.
Common repairs- Drain pump & filter
- Door interlock
- Inlet valve
We repair AEG washing machines and dryers at your home — Lavamat and ProSense laundry with fill, drain and door-lock logic we test step by step. Call now and an independent technician comes to you, usually the same day.
Independent technicians, at your home, 24 hours a day
AED 100 inspection and fixing fee · parts extra, only with your approval · prices exclude 5% VAT
At a glance
Don’t wait. Schedule a priority inspection today.
AED 100 inspection and fixing fee · parts only with your approval · prices exclude 5% VAT
Prefer to call? +971 58 869 5211
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, AEG. The name “AEG” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
Talk to a technician now
+971 58 869 5211Tell us the model and what your AEG washing machine is doing. One AED 100 fee covers the inspection and the fixing; parts only with your approval.
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Lavamat and ProSense laundry with fill, drain and door-lock logic we test step by step.
Common repairsWhat owners tell us when they call about a washing machine. Any of them, on any AEG model, starts with a test at your home.
These are codes we are called out for on AEG appliances in the UAE. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test rather than a guess.
What it means
Water supply fault. The machine did not take in the water it expected within the time the control board allows, so the cycle halts. AEG groups E11 and C1 with E10 as the same water supply problem.
Usually
Supply tap turned off or only part open, a kinked or crushed inlet hose, a blocked inlet filter screen at the hose connection, low building water pressure, or a failed inlet solenoid valve. In UAE apartments a partly closed isolation valve behind the machine is a frequent culprit.
What it means
Drainage fault. The machine could not pump the water out within its allowed time, so the cycle stops with water still in the drum. AEG groups E21 and C2 with E20 as the same draining problem.
Usually
A clogged drain pump filter (lint, coins, hair grips), debris jamming the pump impeller, a blocked or kinked drain hose, or a blocked standpipe or sink trap connection. A failed drain pump is the usual cause when the filter and hose are clear.
What it means
Door lock fault. The control board cannot confirm the door is properly closed and locked, so the machine refuses to start or to continue the cycle.
Usually
Laundry trapped in the door seal preventing a clean close, a worn or misaligned door catch or hinge, or a failed door interlock unit or its wiring.
Seeing one of these codes? Call with the code and the model number from the rating plate, and we will tell you the likely cause and what happens next.
Call now · +971 58 869 5211Laundry models carry an L prefix and built-in ovens a B or K prefix.
Because AEG's UAE line-up is listed by model code rather than series, the code on the rating plate is the only reliable way to order the right part.
We confirm the exact part, its availability and the expected wait with you before the repair is approved. Where an original part is discontinued or slow to source, we say so and tell you what the alternative is before anything is fitted — including whether it is an OEM part or a high-grade equivalent.
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval.
All prices exclude 5% VAT. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing.
The same method on every AEG washing machine — test first, agree any parts, repair, then the warranty.
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
The technician tests and confirms the fault before anything is replaced. No guessing.
The AED 100 fee covers the inspection and the fixing. Any part is priced first and fitted only with your approval.
We run the appliance in front of you, then the repair carries a 90-day warranty.
Straight answers to what people ask us about AEG washing machines and dryers.
Yes, and it often saves you a visit. Check that the supply tap behind or under the machine is fully open, that the inlet hose is not kinked or crushed against a wall, and that the small mesh filter where the hose screws onto the tap is not choked with scale or grit. If all three are clear and the machine still will not fill, the inlet valve or the control board is involved and needs a technician. We work across Dubai, Sharjah, Ajman and Abu Dhabi and can attend the same day in most areas.
E20 means the machine cannot pump the water out. Nine times out of ten it is the drain pump filter behind the small hatch at the bottom front of the machine — put a shallow tray and towels down first, because water will come out. If the filter is clean and the drain hose is not kinked or pushed too far into the standpipe, the pump itself has usually failed and needs replacing. Our repairs carry a 90-day warranty covering both parts and labour.
The ones we are called out for most are E10, E20 and E40, and each is explained on this page. A code narrows the search but does not name the broken part on its own, so every job starts with a test rather than a guess.
Our inspection and fixing fee is AED 100. If any parts need replacing, they are charged on top — and only with your approval. If you decide not to go ahead after the inspection, the AED 100 is payable; if we cannot repair it at all, you pay nothing. All prices exclude 5% VAT.
If it is still inside AEG's own warranty, use AEG's service channel first — an independent repair may affect that cover. Once that warranty has ended, we repair it at your home, and our own 90-day warranty covers the parts we fit and the work we do.
Usually on a sticker inside the door rim or on the back panel. Send a photo of that label on WhatsApp with what the washing machine is doing and any code on the display — the model number tells us which parts fit before we arrive.
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
Find us on Google
Call or WhatsApp with the model and what it is doing. One AED 100 fee covers the inspection and the fixing; any parts are extra, and only with your approval.