Washing machines
Serie washers with drain, motor and door-lock faults diagnosed on site.
Common repairs- Drain pump & filter
- Motor control
- Door lock
German engineering · Independent Bosch specialists
Independent Bosch Appliance Repairin Dubai, Sharjah, Abu Dhabi & Ajman
Bosch appliances report faults precisely, and the E-Nr. on the rating plate tells us exactly which parts fit. Give us the code and the E-Nr. and we arrive knowing where to start.
Direct line · open 24 hours+971 58 869 5211
At a glance
- AED 100 call-outWaived when you approve the repair
- 90-day warrantyOn parts and labour
- Same-day responseDubai · Sharjah · Abu Dhabi · Ajman
6Appliance types
4Product lines
5Fault codes documented
4Emirates covered
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, Bosch. The name “Bosch” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
01Bosch appliance lines4 lines
What we repair from Bosch
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Dishwashers
Free-standing, semi-integrated and fully integrated models.
Common repairs- Drain pump
- Aquastop & leak tray
- Heat pump
Tumble dryers
Condenser and heat-pump dryers.
Common repairs- Electronics
- Sensors
- Condenser & filters
Ovens & hobs
Built-in ovens and induction hobs, often in 90 cm formats.
Common repairs- Elements
- Fan motor
- Hinges & seals
02Fault code index5 codes documented
Bosch codes, explained
These are codes we are called out for on Bosch appliances in the UAE. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test rather than a guess.
E16
What it means
Bosch labels E16 / F16 'Door open'. The machine has not registered the door as securely closed and locked, so the cycle will not start or halts. Bosch's stated first step is simply to close the door; if the code will not clear, book a service visit.
Usually
The door has not clicked fully home - most often because the drum is overfilled or a garment is caught in the door seal. If the door is genuinely shut and the code persists, the door interlock itself is the usual suspect.
E18
What it means
Bosch states that E18 means the water is not draining, and you may notice water left in the drum. Bosch names a blocked pump or a kinked or blocked drain hose as the likely reasons, and treats it as often user-fixable: an emergency drain, a clean of the pump filter and a straightened hose. F18 and d02 are the same fault on other Bosch models.
Usually
A blocked pump filter (lint, coins, buttons), debris jamming the drain pump impeller, or a drain hose that is kinked, blocked or pushed too far into the waste pipe.
E15
What it means
Bosch states that E15 / F15 means the water protection (anti-flood) system has activated, and recommends not trying to resolve it at home for safety reasons: close the water tap, switch the appliance off and book an engineer. What has usually happened is that water has reached the base pan and lifted a float switch, which keeps the drain pump running.
Usually
Water leaking down into the base from a hose connection, sump, spray arm feed, tub seal or the tub itself. Bosch advises closing the tap, switching the appliance off and booking a technician rather than attempting it at home.
E24
What it means
Bosch states that E24 / F24 indicates the dishwasher cannot pump its waste water away, and names a blocked pump as a likely reason -- with a blocked or kinked drain hose, clogged filter, or obstructed siphon as the common real-world causes. Dirty water standing in the base of the tub is the usual symptom. Bosch treats it as user-fixable first (unblock the pump/filter/hose); only if that fails does Bosch instruct you to close the water tap, switch off, and book an engineer.
Usually
A clogged filter or coarse strainer, food debris or glass jamming the drain pump impeller, a loose pump cover, or a kinked / blocked waste hose or blocked sink-siphon connection.
E09
What it means
Bosch states that dryer error code E09 occurs because of a fault with the electronics, and that it can only be eliminated by an experienced engineer. It is not a user-clearable filter, lint or load-related fault -- the appliance needs a technician.
Usually
A fault in the control electronics or the associated heating circuit. Bosch's UAE support page for this code directs owners to an experienced engineer rather than a self-help fix.
03Book a visitAED 100 call-out
Booking an independent Bosch repair
We are an independent UAE repair company working across Dubai, Sharjah, Abu Dhabi and Ajman, 24 hours a day. Every repair carries a 90-day warranty on parts and labour, and the call-out is waived when you approve the work. If your appliance is still under Bosch warranty, use Bosch's own service channel first — an independent repair may affect that cover.
Visit & diagnosisWaived when you approve the repair
AED 100Fixed quote before workParts quoted separately, approved by you
AlwaysNights, weekends, holidaysNo out-of-hours surcharge
No extra04On the job2 photographs
Know the machine, then fix it
Bosch model families we see in UAE homes
Bosch sells into the UAE under numbered Serie tiers: Serie 2 through Serie 8 across dishwashers, Serie 4, 6 and 8 ovens, and Serie 4 and 6 washing machines. Fridges and freezers are listed by type instead — fridge-freezers, single-door, side-by-side and freezers.
Bosch parts in the UAE
Bosch runs UAE-specific spare-part pages and keys every order to the E-Nr. printed on the appliance rating plate. Reading that number to us first speeds up any parts quote. Bosch states its own functional spares are generally available for a long window after production ends; that is the manufacturer's claim, not our guarantee.
We confirm the exact part, its availability and the expected wait with you before the repair is approved. Where an original part is discontinued or slow to source, we say so and tell you what the alternative is before anything is fitted — including whether it is an OEM part or a high-grade equivalent.
Photographs taken by our technicians on real jobs in UAE homes. Never stock images.
05Rate schedule8 published rates
What a Bosch repair costs
Starting prices for the repairs we do most on Bosch appliances. The final figure is confirmed on site after diagnosis, and nothing starts until you approve it.
- Call-out
- AED 100
- Published rates
- 8
- VAT
- excl. 5%
| Service | Price |
|---|---|
| On-site diagnosis / call-outWaived when you approve the repair | AED 100 |
| Washing machine — drain pump | fromAED 250 |
| Washing machine — door lock / PCB | fromAED 350 |
| Refrigerator — thermostat / sensor | fromAED 280 |
| Refrigerator — gas recharge | fromAED 400 |
| Dishwasher — inlet valve / drain pump | fromAED 260 |
| Oven / cooking range — element or thermostat | fromAED 220 |
| Dryer — heating element / belt | fromAED 250 |
- Final price confirmed on site after diagnosis. No work starts without your approval.
- All prices exclude 5% VAT.
- Spare parts are quoted separately and approved before work begins. We use OEM parts where available, and tell you before fitting a high-grade equivalent.
- 90-day warranty on parts and labour.
- Pay by cash, card or bank transfer.
06How a repair works4 steps
Four steps, every time
The same method on every Bosch job — test first, price second, repair third, then the warranty.
- 01
Tell us the fault
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
- 02
Diagnosis at home
The technician tests and confirms the fault before anything is replaced. No guessing.
- 03
Price, then repair
You get a fixed price and approve it before work starts. Parts are quoted separately.
- 04
Tested, then covered
We run the appliance in front of you, then the repair carries a 90-day warranty.
07Questions8 questions answered
Bosch repair questions
Straight answers to what people ask us most about Bosch appliances.
- Questions answered
- 8
- Appliance types
- 6
- Codes documented
- 5
Are you connected to the manufacturer in any way?
No. Unitech Maintenance is an independent appliance repair company. We are not an agent for Bosch and we have no affiliation with the manufacturer. We repair Bosch washing machines, dryers, dishwashers, refrigerators, ovens and hobs as an independent third party. If your appliance is still inside its manufacturer warranty, you may prefer to go through the manufacturer's own channel first, because an independent repair can affect that warranty.
My Bosch washing machine has stopped with water still in the drum - what does that mean?
That pattern usually goes with a drain fault, which Bosch machines report as E18 or F18. It means the machine could not empty within the time it expects. The three usual causes are a blocked pump filter, debris jamming the drain pump, or a kinked or blocked drain hose. Cleaning the pump filter is something many owners can do themselves once the machine has cooled and the power is off. If it comes straight back, the pump or the pressure sensing is the next thing to check and we can attend across Dubai, Sharjah, Ajman and Abu Dhabi.
My Bosch dishwasher shows E15 and keeps humming - is it safe to keep using?
E15 means the water-protection system has detected water in the base of the machine, and the pump often keeps running as a result. Switch the dishwasher off and close the water tap. Bosch's own advice is not to attempt this one at home, because the float only tells you water has arrived in the base - it does not tell you where the leak is coming from. Draining the base without finding and fixing the leak just brings the fault back and risks water damage to the kitchen. We are available 24/7 if it needs looking at the same night.
Do I have to pay a call-out charge?
The call-out charge is waived when you go ahead with the repair we quote. If you decide not to proceed after diagnosis, the call-out applies. We tell you what the repair involves before any work starts, so there are no surprises.
Is the repair covered by any warranty?
Yes. We give a 90-day warranty covering both parts and labour on the repair we carry out. If the same fault returns within that period, we come back to it. The warranty covers the work we did - it is not a warranty on the appliance as a whole, and it does not cover a new and unrelated fault.
What information should I have ready when I call about a Bosch appliance?
Two things speed everything up. First, the error code showing on the display, if there is one - E16, E18, E23, E15, E24 and similar codes tell us a lot before we arrive. Second, the model number from the rating plate, which Bosch labels E-Nr. It is usually on the door frame of a washing machine or dishwasher, inside the fridge cabinet, or around the oven door edge. Parts are matched to that number, so having it ready means we can check availability before the visit.
Which areas do you cover, and how late can you come out?
We cover Dubai, Sharjah, Ajman and Abu Dhabi, and we operate 24/7. A leaking dishwasher, a fridge that has stopped cooling in mid-summer or an oven that has died before guests arrive does not wait for office hours, so neither do we.
My Bosch fridge is running but not getting cold - is that worth repairing?
Usually it is worth diagnosing before you decide. A fridge that runs but does not cool is a different problem from one that is completely dead - it often points to airflow, defrost or the sealed cooling system rather than the appliance being finished. We diagnose first and tell you what the repair involves, so you can make the call on repair versus replace with the actual fault in front of you rather than a guess.
Call-out fees, VAT and what each repair typically costs are set out on our pricing page. What the 90-day cover includes, and what it does not, is on warranty terms.
08Coverage4 emirates · 79 areas
Four emirates, one number
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
Registered office: No. 3, Masfout, Ajman
Dubai
Dubai MarinaJLTJBRDowntown DubaiBusiness BayDeiraBur DubaiAl BarshaJumeirahUmm SuqeimMirdifAl Qusais+16 more
Sharjah
Al NahdaAl MajazAl KhanAl QasimiaAl TaawunMuweilahRollaAl YarmookAbu ShagaraAl JazzatUniversity CityAl Zahia+6 more
Abu Dhabi
Khalifa CityMohammed Bin Zayed CityAl Reem IslandYas IslandSaadiyat IslandAl Raha BeachAl BateenAl KhalidiyahAl MushrifAl NahyanAl MuroorAl Shamkha+6 more
Ajman
Al NuaimiyaAl RashidiyaAl JurfAjman CornicheAl RumailahAl MowaihatEmirates CityAjman DowntownAl BustanAl HamidiyahGarden CityAl Zahra+3 more
Find us on Google
Unitech Home Building Maintenance L.L.C
- No. 3, Masfout, Ajman
- Serving Dubai, Sharjah, Abu Dhabi and Ajman
- Open 24 hours, 7 days a week
- +971 58 869 5211
Open 24 hours, 7 days a week
Is your Bosch playing up?
Call or WhatsApp with the appliance, the model and what it is doing. We will tell you what happens next — and what it costs — before anyone comes out.