Washing machines & washer-dryers
Front-loaders, including Ecobubble and AddWash-type models.
Common repairs- Debris filter & drain pump
- Inlet valve
- Door lock
Korean technology · Independent Samsung specialists
Independent Samsung Appliance Repairin Dubai, Sharjah, Abu Dhabi & Ajman
Samsung washers, fridges and dishwashers show short, well-documented codes, so the display usually tells us where to start. We confirm the fault by testing and price the job before any work.
Direct line · open 24 hours+971 58 869 5211
At a glance
- AED 100 call-outWaived when you approve the repair
- 90-day warrantyOn parts and labour
- Same-day responseDubai · Sharjah · Abu Dhabi · Ajman
6Appliance types
4Product lines
6Fault codes documented
4Emirates covered
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, Samsung. The name “Samsung” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
01Samsung appliance lines4 lines
What we repair from Samsung
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Fridges & freezers
Side-by-side, French-door and top-mount models.
Common repairs- Cooling system
- Defrost
- Fans & sensors
Codes we see
OFDemo mode — the display works but it will not cool
Dishwashers
Freestanding and built-in dishwashers.
Common repairs- Leak sensor
- Drain pump
- Heater
Codes we see
LCLeak detected — water in the base
Microwaves
Countertop and built-in microwaves.
Common repairs- Door switches
- Magnetron
- Turntable motor
02Fault code index6 codes documented
Samsung codes, explained
These are Samsung codes documented consistently across its UAE-market models. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test.
4C
What it means
Water supply error. The washer is not getting enough water within the time it allows. Some older models show the same fault as 4E.
Usually
A closed or partly closed tap, a kinked inlet hose, or blocked mesh filters where the hose meets the machine. Low water pressure in some buildings can trigger it too. If the supply is fine, the inlet valve is the next suspect.
Safe to check yourself
Check both taps are fully open and the hose is not kinked behind the machine.
5C
What it means
Drain error. The water is not draining out of the drum within the expected time. Some older models show it as 5E.
Usually
Most often a blocked debris filter behind the small cover at the bottom front, or a kinked or blocked drain hose. If both are clear, the drain pump is usually failing.
Safe to check yourself
Switch off, put a towel and shallow tray down, and clean the debris filter at the bottom front.
UE
What it means
Unbalanced load. The drum cannot balance the load safely enough to spin, so spinning is stopped or reduced. Some models show Ub.
Usually
A single heavy item — a bath mat, a duvet, a pair of jeans on their own. If it keeps happening with normal loads, worn shock absorbers or a levelling problem are likely.
Safe to check yourself
Redistribute the load, add or remove items so it can balance, and restart the spin.
dC
What it means
Door error. The machine cannot confirm that the door is properly closed and locked, so it will not start or continue. Some models show dE or dE1.
Usually
Laundry caught in the door, a damaged door hook, or a failed door lock assembly.
LC
What it means
Leak detected. The leak sensor has found water in the base of the dishwasher and has stopped the cycle. Some models show LE.
Usually
A leaking hose or seal inside the machine, or oversudsing from the wrong detergent. The water in the base has to be cleared and the leak found before the machine will run normally.
OF
What it means
Demo (showroom) mode. The lights and display work but the fridge is not cooling, because demo mode switches the compressor off.
Usually
Demo mode being left on, or switched on by accident. It is not a fault in the fridge itself.
Safe to check yourself
The model's manual gives the button combination that exits demo mode — usually two buttons held together for a few seconds.
03Book a visitAED 100 call-out
Booking an independent Samsung repair
We are an independent UAE repair company working across Dubai, Sharjah, Abu Dhabi and Ajman, 24 hours a day. Every repair carries a 90-day warranty on parts and labour, and the call-out is waived when you approve the work.
If your appliance is still under Samsung warranty, use Samsung's own service channel first — an independent repair may affect that cover.
Visit & diagnosisWaived when you approve the repair
AED 100Fixed quote before workParts quoted separately, approved by you
AlwaysNights, weekends, holidaysNo out-of-hours surcharge
No extra04On the jobIllustrated
Know the machine, then fix it
Samsung appliances we see in UAE homes
Most of our Samsung calls are for front-load washers and washer-dryers, side-by-side and French-door fridges, dishwashers and countertop microwaves. The full model code — on the rating plate inside the door rim of a washer, or inside the fresh-food compartment of a fridge — identifies the exact parts, so it is worth finding before you call.
Samsung parts in the UAE
Samsung parts are matched to the full model code, including its suffix. We confirm the exact part, whether it is available and the expected wait with you before the repair is approved, and we tell you before fitting anything other than an original part.
Illustrated. We publish only photographs our own technicians took, and we do not have one for this brand yet.
05Rate schedule8 published rates
What a Samsung repair costs
Starting prices for the repairs we do most on Samsung appliances. The final figure is confirmed on site after diagnosis, and nothing starts until you approve it.
- Call-out
- AED 100
- Published rates
- 8
- VAT
- excl. 5%
| Service | Price |
|---|---|
| On-site diagnosis / call-outWaived when you approve the repair | AED 100 |
| Washing machine — drain pump | fromAED 250 |
| Washing machine — door lock / PCB | fromAED 350 |
| Refrigerator — thermostat / sensor | fromAED 280 |
| Refrigerator — gas recharge | fromAED 400 |
| Dishwasher — inlet valve / drain pump | fromAED 260 |
| Dryer — heating element / belt | fromAED 250 |
| Microwave — magnetron / door switch | fromAED 220 |
- Final price confirmed on site after diagnosis. No work starts without your approval.
- All prices exclude 5% VAT.
- Spare parts are quoted separately and approved before work begins. We use OEM parts where available, and tell you before fitting a high-grade equivalent.
- 90-day warranty on parts and labour.
- Pay by cash, card or bank transfer.
06How a repair works4 steps
Four steps, every time
The same method on every Samsung job — test first, price second, repair third, then the warranty.
- 01
Tell us the fault
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
- 02
Diagnosis at home
The technician tests and confirms the fault before anything is replaced. No guessing.
- 03
Price, then repair
You get a fixed price and approve it before work starts. Parts are quoted separately.
- 04
Tested, then covered
We run the appliance in front of you, then the repair carries a 90-day warranty.
07Questions6 questions answered
Samsung repair questions
Straight answers to what people ask us most about Samsung appliances.
- Questions answered
- 6
- Appliance types
- 6
- Codes documented
- 6
My Samsung washer shows 5C and there is water in the drum. What is wrong?
5C means the machine could not drain in time. Most of the time it is a blockage rather than a broken machine. Switch it off, put a towel and a shallow tray down, open the small cover at the bottom front and clean the debris filter — coins, hair clips and lint collect there. Check the drain hose is not kinked. If it still will not drain, the drain pump has usually failed, which is a straightforward call-out for us.
My Samsung fridge says OF OF and is not cooling. Is it broken?
Probably not. OF OF means the fridge is in demo (showroom) mode, which keeps the lights and display working but switches the cooling off. The manual for your model gives the button combination that exits it. If you exit demo mode and the fridge still does not cool within a few hours, call us.
What does a Samsung repair cost, and do I pay just for the visit?
The call-out is AED 100, and it is waived if you approve the repair — so if we do the work, you are not paying separately for the diagnosis. We tell you what is wrong and what it will cost before we start, and nothing goes ahead without your approval. Starting prices for common repairs are on our pricing page; all prices exclude 5% VAT.
Is the repair guaranteed?
Yes. We give a 90-day warranty covering both the parts we fit and the labour. If the same fault comes back within that period, we return and put it right at no extra charge. The warranty covers the repair we carried out — not a new, unrelated fault elsewhere in the appliance.
Do you cover my area, and can you come outside working hours?
We cover Dubai, Sharjah, Abu Dhabi and Ajman, and we are open 24 hours, 7 days a week, with no weekend, night or public holiday surcharge. Call when the fault happens and we will book the earliest slot for your area.
What should I have ready when I call about a Samsung appliance?
Any code showing on the display, written down exactly as it appears, and the model number from the rating plate. A photo of the plate on WhatsApp is ideal. Together they narrow the fault before we arrive and tell us which parts fit.
08Coverage4 emirates · 79 areas
Four emirates, one number
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
Registered office: No. 3, Masfout, Ajman
Dubai
Dubai MarinaJLTJBRDowntown DubaiBusiness BayDeiraBur DubaiAl BarshaJumeirahUmm SuqeimMirdifAl Qusais+16 more
Sharjah
Al NahdaAl MajazAl KhanAl QasimiaAl TaawunMuweilahRollaAl YarmookAbu ShagaraAl JazzatUniversity CityAl Zahia+6 more
Abu Dhabi
Khalifa CityMohammed Bin Zayed CityAl Reem IslandYas IslandSaadiyat IslandAl Raha BeachAl BateenAl KhalidiyahAl MushrifAl NahyanAl MuroorAl Shamkha+6 more
Ajman
Al NuaimiyaAl RashidiyaAl JurfAjman CornicheAl RumailahAl MowaihatEmirates CityAjman DowntownAl BustanAl HamidiyahGarden CityAl Zahra+3 more
Find us on Google
Unitech Home Building Maintenance L.L.C
- No. 3, Masfout, Ajman
- Serving Dubai, Sharjah, Abu Dhabi and Ajman
- Open 24 hours, 7 days a week
- +971 58 869 5211
Open 24 hours, 7 days a week
Is your Samsung playing up?
Call or WhatsApp with the appliance, the model and what it is doing. We will tell you what happens next — and what it costs — before anyone comes out.