Washing machines & dryers
WaveActive washers and washer-dryers with inverter motors.
Common repairs- Temperature sensor
- Heater
- Inverter motor
Slovenian design · Independent Gorenje specialists
Independent Gorenje Appliance Repairin Dubai, Sharjah, Abu Dhabi & Ajman
Gorenje publishes less fault documentation than most, so we only put codes on this page that we are sure of — and we diagnose everything else by testing, not guessing.
Direct line · open 24 hours+971 58 869 5211
At a glance
- AED 100 call-outWaived when you approve the repair
- 90-day warrantyOn parts and labour
- Same-day responseDubai · Sharjah · Abu Dhabi · Ajman
8Appliance types
4Product lines
4Fault codes documented
4Emirates covered
Independent service provider. Unitech Maintenance is an independent repair company. We are not an authorised service agent of, and are not affiliated with or endorsed by, Gorenje. The name “Gorenje” and other manufacturer names on this page are trademarks of their respective owners and are used only to identify the equipment we repair.
01Gorenje appliance lines4 lines
What we repair from Gorenje
Every fault is tested and confirmed before any part is replaced, and you approve the price before work starts.
Dishwashers
Freestanding and integrated models.
Common repairs- Inlet
- Drain pump
- Heater
Codes we see
E3Water not heating
Ovens, cookers & hobs
Electric cookers and ceramic hobs are the common calls.
Common repairs- Elements
- Hob zones
- Thermostat
Fridges & freezers
Retro and combination models.
Common repairs- Thermostat
- Fans
- Seals
02Fault code index4 codes documented
Gorenje codes, explained
These are codes we are called out for on Gorenje appliances in the UAE. A code narrows the search — it does not name the broken part on its own, which is why every job starts with a test rather than a guess.
F1
What it means
The wash-temperature (NTC) sensor circuit is reading open or short. With no usable temperature value, the control board stops the programme instead of moving on to the heating stage. We test the sensor and its wiring and connector before looking at the board, because the sensor side is the more common cause.
Usually
A failed NTC temperature probe, chafed or corroded wiring in the loom running to it, or a loose/burnt connector at the main control board.
F2
What it means
On the mainstream Gorenje control system, the control board is not receiving the "door locked" confirmation from the interlock, so the cycle will not start and the machine will not take in water. Usual causes are a failed door lock or PTC interlock, a damaged lock connector, or the wiring between the lock and the module. On older Gorenje WA 101, 121, 132 and 162 series machines, F2 means something different: the drum did not fill to its minimum level within 8 minutes.
Usually
A worn or failed door interlock, a door catch or hinge that has dropped so the latch no longer seats fully, or a broken wire between the lock and the board.
F7
What it means
The machine did not drain to the minimum water level within the time the programme allows, so the cycle stops with water still in the drum. Typical causes are a blocked pump filter, a failed drain pump, a kinked or blocked drain hose, or a faulty pressure switch reporting the level. On older Gorenje WA 101, 121, 132 and 162 series machines, the same drain fault is shown as F5.
Usually
A clogged pump filter, a kinked or blocked drain hose, debris jammed in the drain pump impeller, or a drain pump that has failed electrically.
E3
What it means
Water heating fault: the wash water is not reaching the set temperature (or is heating outside correct parameters) and the programme stops. Check the heating element, its wiring and thermostats, and the temperature sensor feeding the board. Prefer 'the water is not being heated correctly, so the programme stops' over the narrower 'timed out within the allowed time' - the timeout is how some models express it, not the definition.
Usually
A burnt-out heating element, an open thermal cut-out, a drifting temperature sensor, or a damaged supply wire between the board and the heater.
03Know your Gorenje5 points
Gorenje publishes less public fault-code documentation than the German and Italian makes, and the code lists that circulate online disagree with each other. That is why two codes we researched were dropped from this page rather than published: on a machine where the same code means different things depending on the source, a guess costs you a wasted call-out.
On Gorenje washers this can surface as F1 or F4, and the two are worth separating. F1 points at the temperature sensor itself — a short circuit or damaged sensor contacts. F4 is broader: on some Gorenje models it flags the drive motor, on others it means the water simply never reached the set temperature in the time allowed. The same code, two different repairs. We test the element and the thermistor for continuity and resistance before condemning either, because replacing a heating element on an F4 that was actually a motor circuit fault is an expensive way to learn the difference.
This is F7 — the drain took longer than the control allows. Before booking anyone, the pump filter is worth checking yourself: on Gorenje front-loaders it sits behind a small access panel at the bottom front of the machine and unscrews anticlockwise. Put a shallow tray and towels down first, because the drum will still be holding water. A clogged filter accounts for most F7 calls. If the filter is clear and F7 returns, the drain pump or the hose run is the next thing to test.
F2 is the door interlock. Check first that nothing is trapped in the seal and that the door is closing squarely — a dropped hinge on an older machine will stop the latch engaging even though the door looks shut. If the door is genuinely closed and F2 persists, it is usually the interlock assembly or its wiring rather than anything the owner can clear.
Gorenje sells into the UAE through a regional site and distributor network rather than a local brand service arm, so parts are ordered against the model code rather than held as general stock. Have the model number off the rating plate ready when you call — with Gorenje it changes which code table applies, not just which part is ordered.
04Book a visitAED 100 call-out
Booking an independent Gorenje repair
We are an independent UAE repair company working across Dubai, Sharjah, Abu Dhabi and Ajman, 24 hours a day. Every repair carries a 90-day warranty on parts and labour, and the call-out is waived when you approve the work. If your appliance is still under Gorenje warranty, use Gorenje's own service channel first — an independent repair may affect that cover.
Visit & diagnosisWaived when you approve the repair
AED 100Fixed quote before workParts quoted separately, approved by you
AlwaysNights, weekends, holidaysNo out-of-hours surcharge
No extra05On the job2 photographs
Know the machine, then fix it
Gorenje model families we see in UAE homes
Gorenje promotes three named ranges to UAE buyers: the Simplicity Collection of matching appliance sets, the Ora-Ito design collection, and OptiBake built-in ovens. Beyond those the UAE range is organised by category rather than by series.
Gorenje parts in the UAE
Gorenje reaches the UAE through a regional site and distributor network, so parts are ordered against the model code rather than held as general stock.
We confirm the exact part, its availability and the expected wait with you before the repair is approved. Where an original part is discontinued or slow to source, we say so and tell you what the alternative is before anything is fitted — including whether it is an OEM part or a high-grade equivalent.
Photographs taken by our technicians on real jobs in UAE homes. Never stock images.
06Rate schedule8 published rates
What a Gorenje repair costs
Starting prices for the repairs we do most on Gorenje appliances. The final figure is confirmed on site after diagnosis, and nothing starts until you approve it.
- Call-out
- AED 100
- Published rates
- 8
- VAT
- excl. 5%
| Service | Price |
|---|---|
| On-site diagnosis / call-outWaived when you approve the repair | AED 100 |
| Washing machine — drain pump | fromAED 250 |
| Washing machine — door lock / PCB | fromAED 350 |
| Refrigerator — thermostat / sensor | fromAED 280 |
| Refrigerator — gas recharge | fromAED 400 |
| Dishwasher — inlet valve / drain pump | fromAED 260 |
| Oven / cooking range — element or thermostat | fromAED 220 |
| Dryer — heating element / belt | fromAED 250 |
- Final price confirmed on site after diagnosis. No work starts without your approval.
- All prices exclude 5% VAT.
- Spare parts are quoted separately and approved before work begins. We use OEM parts where available, and tell you before fitting a high-grade equivalent.
- 90-day warranty on parts and labour.
- Pay by cash, card or bank transfer.
07How a repair works4 steps
Four steps, every time
The same method on every Gorenje job — test first, price second, repair third, then the warranty.
- 01
Tell us the fault
Call or WhatsApp with the model number and what the appliance is doing. An error code helps.
- 02
Diagnosis at home
The technician tests and confirms the fault before anything is replaced. No guessing.
- 03
Price, then repair
You get a fixed price and approve it before work starts. Parts are quoted separately.
- 04
Tested, then covered
We run the appliance in front of you, then the repair carries a 90-day warranty.
08Questions8 questions answered
Gorenje repair questions
Straight answers to what people ask us most about Gorenje appliances.
- Questions answered
- 8
- Appliance types
- 8
- Codes documented
- 4
Are you connected to Gorenje in any way?
No. Unitech Maintenance is an independent appliance repair company. We are not appointed by, affiliated with, or acting for the manufacturer or its UAE distributors. If your appliance is still inside the manufacturer's warranty period, contact the retailer you bought it from first, because an independent repair may affect that cover.
My Gorenje washing machine has stopped mid-cycle with a code on the display. What now?
Note the code down before you switch anything off, because it tells the technician which circuit the machine is complaining about — a temperature sensor reading, a door interlock that will not confirm locked, or water that has not drained in time are the usual ones. Then turn the machine off at the wall. If the drum is full of water, do not force the door. Call us with the code and the model number and we will bring the likely parts to the first visit.
Which emirates do you cover?
We cover Dubai, Sharjah, Ajman and Abu Dhabi.
Do you charge a call-out fee just to look at the appliance?
The call-out charge is waived when you approve the repair and we carry it out. You are told what is wrong and what it will cost before any work starts, so you decide with the price in front of you.
Is the repair guaranteed?
Yes. We give a 90-day warranty covering both the parts we fit and the labour. If the same fault comes back within that window, we return and put it right at no further cost.
My Gorenje fridge is not getting cold but the light and fan still work. Is that worth repairing?
Usually yes. When the cabinet is warm but the appliance is clearly still powered, the fault is more often a temperature sensor, a defrost fault icing up the evaporator, a fan, or the control board — none of which mean the fridge is finished. A technician can tell you within one visit whether it is a component-level repair or a compressor problem, and you can decide from there.
My Gorenje dishwasher has water sitting in the bottom and will not finish a cycle. Can that be fixed the same day?
Often it can. Standing water at the end of a program usually points to the drain path — a blocked filter, a kinked or silted drain hose, or a drain pump that has jammed or failed. Those are common parts. If the machine has also flagged a leak-protection fault, do not keep restarting it, because it has cut the water supply for a reason. Switch it off at the isolator and at the tap and call us.
Can someone come outside normal working hours?
Yes, we operate 24/7, so you can reach us at night, at the weekend and on public holidays.
Call-out fees, VAT and what each repair typically costs are set out on our pricing page. What the 90-day cover includes, and what it does not, is on warranty terms.
09Coverage4 emirates · 79 areas
Four emirates, one number
Our technicians travel to you across Dubai, Sharjah, Abu Dhabi and Ajman — at any hour, with no weekend, night or public holiday surcharge.
Registered office: No. 3, Masfout, Ajman
Dubai
Dubai MarinaJLTJBRDowntown DubaiBusiness BayDeiraBur DubaiAl BarshaJumeirahUmm SuqeimMirdifAl Qusais+16 more
Sharjah
Al NahdaAl MajazAl KhanAl QasimiaAl TaawunMuweilahRollaAl YarmookAbu ShagaraAl JazzatUniversity CityAl Zahia+6 more
Abu Dhabi
Khalifa CityMohammed Bin Zayed CityAl Reem IslandYas IslandSaadiyat IslandAl Raha BeachAl BateenAl KhalidiyahAl MushrifAl NahyanAl MuroorAl Shamkha+6 more
Ajman
Al NuaimiyaAl RashidiyaAl JurfAjman CornicheAl RumailahAl MowaihatEmirates CityAjman DowntownAl BustanAl HamidiyahGarden CityAl Zahra+3 more
Find us on Google
Unitech Home Building Maintenance L.L.C
- No. 3, Masfout, Ajman
- Serving Dubai, Sharjah, Abu Dhabi and Ajman
- Open 24 hours, 7 days a week
- +971 58 869 5211
10Related pages8 links
Related brands
Related repairs
Open 24 hours, 7 days a week
Is your Gorenje playing up?
Call or WhatsApp with the appliance, the model and what it is doing. We will tell you what happens next — and what it costs — before anyone comes out.